The good, the bad, and the almost irrelevant. They are the miscellaneous characters that are there to answer that one question, explain away that one plot hole, assist in adding development to that actually relevant character, or give that good (or bad) advice. We usually never learn their names. They are there and they are gone as soon as they serve their purpose often never to be seen again. They may not be the most memorable but definitely have a role to play. If the "No Image" picture is used, it means that the particular character has only been mentioned and has never physically appeared.
Volume 1
Chapter 1
Helena
In Chapter 1, Silas first mentions his late wife Helena, Grayson's mother. They spent their honeymoon on La Huerta, helping his old friend Everett Rourke. In a premium flashback scene of Chapter 14, Silas mentions that while he imagined a relaxing vacation, Helena, who was an archaeologist, took any chance to explore the island, especially its caves. They thereby discovered the Prism Crystal that sets the events of the story into motion. They brought it to Northbridge without mentioning any if it to Everett.
If you ask Grayson what she was like in a premium scene of Chapter 3, Grayson will agree with you that she was great because she "was smart, and funny, and gentle... but above all, she was kind. She could really see the good in anyone". She died when Grayson was still fairly young. He and his parents were very close while she was alive. According to Grayson, it was her and her love for adventure that held the family together.
Her death changed Silas who became obsessed with unlocking the crystal's potential. During the big fight in the final chapter, he tells you that Earth couldn't prevent Helena from dying. Therefore, he wants to find a world that can save her, so his son may have a mother again one day.
Chapter 6
Girl
Just when Officer Dawes has Talos under arrest and is ready to arrest you, you hear a little girl calling out for help from the burning building Caleb left behind. You go to help her, but she's scared of your mask. Just then Talos shows up, too, and reveals that beneath the bronze he's just a man, one you recognize. No longer afraid the girl lets the two of you rescue her and you get her safely out of the building.
She reappears in a premium scene of Chapter 13 if you choose to spend time with Grayson. She is part of the Bayside Elementary theater department who is presenting a play about the history of Northbridge and your superhero alter ego. One of the children is wearing a miniature version of your supersuit and the little girl tells everyone that it's not your powers but your courage that makes you super.
Chapter 10
Hoodlum
He is smug, arrogant, and cowardly. As soon as you confront him stealing Liquid Prism at the warehouse, he immediately panics and tries to run away. His arrogance is shown when he injects himself with Liquid Prism which gave him super-strength.
Silas secretly hired him and his companions to steal Liquid Prism from a warehouse and distribute it to common criminals to turn them into Supervillains...
He or a similar looking criminal labelled "Robber" appears in a premium scene of Chapter 13 if you spend time with Kenji.
Chapter 11
Eva's Dad
Eva's Dad is a man who worked for Russell Mayhew, the greedy owner of Mayhew Dynamics, for twenty years. At some point in his life, the poor working conditions around hazardous materials caused him to develop lung cancer. This is what set Eva on the path to becoming a criminal and what sparked her intense hatred for Mayhew.
Chapter 14
Unnamed Birth Parents
When Silas has you imprisoned in a cell next to Caleb, you hear voices coming from the Prism Gate. The voices tell you to keep fighting and they tell you that they're your parents. They are sorry that you were kept so far apart, and the gate directs a shot of energy to you.
Chapter 15
M.A.R.C.I.
Before you go into your next battle, Dax offers you a choice of improved suits, this time enhanced with an Artificial Intelligence called Marci. Marci stands for Machine-Augmented Recon Computer Intelligence. She can instantaneously analyze your immediate surroundings and recommend tactical solutions to enemies and environmental hazards. If you decide not to purchase an upgraded suit, she appears sad and puts herself into sleep mode.
Mayor Sandoval
He is the mayor of Northbridge. Although mentioned a few times as Mayor Brady (unclear if the different names are a writing inconsistency or intentional), he is not seen until he is giving a speech that Silas Prescott interrupts.
In Chapter 1, Marjorie is freaking out because his office informed them at the last minute that he is allergic to shellfish which requires them to not only change the menu the day off, but figure out what to do with the food they already had prepared for the night.
He shares the same last name as Bianca Sandoval from the America's Most Eligible series.