Mitch Keller

Mitch Keller, a character in the Open Heart series, is Sienna Trinh's intern at Edenbrook Hospital during her second year. He makes his official appearance in Book 2, Chapter 2.

Appearance
Mitch has blond short hair, gray eyes and light skin. He is described to be strapping, strong-jawed, and very tall.

Personality
Mitch appears to be laid-back and funny. He also likes to flatter people such as Sienna, who later believes that he does so because he is very lazy. In Chapter 18, he admits that he hid behind his cockiness and disrespectfulness because he was scared to be found out that he was a big fraud. He thought if he acted like he knew everything and avoided the work that he didn't know how to do, he would be able to get away with it.

Book 2

 * Chapter 2: The Interns
 * Chapter 3: What's Done Is Done (Mentioned)
 * Chapter 5: Influence (Mentioned)
 * Chapter 7: Wake-Up Call (Mentioned)
 * Chapter 13: Time Bomb
 * Chapter 14: Snowball
 * Chapter 16: The Kindness of Strangers (Mentioned)
 * Chapter 18: Inevitable
 * Chapter 20: Picking Sides

Book 3

 * Chapter 4: Power Struggles (Mentioned; Determinant)
 * Chapter 7: Team Players (Mentioned; Physical Appearance Determinant)

Sienna Trinh
He and Sienna meet up for the first time in Chapter 2. Sienna is excited and can't wait to get started, but Mitch laughs and questions whether Sienna is indeed his resident. The moment passes when Sienna tells him that she is very thrilled to meet him.

In Chapter 5, Sienna tells you and your friends that Mitch keeps telling her how lucky he is that she is his resident, which means a lot to her. In Chapter 7, Sienna tells you and Jackie that one of his patients had died and she had to tell the family. When asked why he didn't tell the family himself, Sienna says that he said 'he wanted to see how the pros did it' and that he's very eager to learn from her. In Chapter 13, it is revealed that he is lazy and disrespectful which causes Sienna to yell at him that respect must be earned not asked for. She realizes that she has let him get away with it for far too long, and Marlene encourages her when she gives him a piece of her mind. You can also encourage her or calm her down.

In Chapter 14, fellow physicians begin to make fun of him, calling him "Puddle" in reference to Sienna's earlier outburst. You can tell Sienna that it's what he deserves or that the name-calling is going overboard, but she tells you that if he didn't want the reputation of being lazy, he should have put the work in that was required. Later though, she tells you that he quit his job.

In Chapter 18, he shows up at Edenbrook needing stitches. He had cut his hand on a soup can lid and tried to stitch his hand himself, but he had to use his non-dominant hand to stitch his dominant hand and the result was a mess. Sienna removes his attempt and re-stitches his hand herself, and he apologizes for his past behavior.

When Edenbrook reopens under Leland Bloom's management, Mitch seeks Sienna out and asks to speak to her. It is assumed he resumes his residency because he becomes a second year resident in Book 3. In Book 3, Chapter 7, if you choose to partner with him in the team-building obstacle course, he thanks you for you and your friends giving him a second chance.

Gary Garrison
When there is a "Code Brown" on one of the floors, he is found laughing his butt off at Gary who is knee-deep in fecal matter. He says that Mitch made a joke to a patient being admitted from the E.R. but unfortunately she was admitted because of explosive diarrhea. You can order him to give Gary a piggyback ride to the lockers to get cleaned up, which he protests but does anyways. He says he is on "Team Mitch".

Trivia

 * If you have adopted the turtle in Book 1 and kept the default name Mitch, they will share a name.
 * He quits his position as an intern in Book 2, Chapter 14 and returns back as a second-year resident in Book 3, Chapter 7.